Privacy & Cookie Policy
Last updated: October 2025
1. Introduction
Welcome to Symington De Kok Attorneys (“we”, “our”, or “us”). We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This policy explains how we collect, use, and protect your personal information, and how we use cookies on our website: www.symok.co.za.
2. What Information We Collect
We only collect personal information that is necessary for us to provide information about our firm and services. This may include:
- Your name and contact details (if you send us an enquiry via email or our contact form);
- Any other information you choose to provide to us voluntarily.
We do not use analytics or tracking tools on our website.
3. How We Use Your Information
Your information is used only to:
- Respond to your queries or requests;
- Communicate with you regarding our legal services;
- Improve the accuracy of our contact information.
We do not share, sell, or rent your personal information to third parties.
4. Data Security
We take reasonable technical and organisational measures to safeguard your personal information against loss, unauthorised access, and misuse. However, please note that information transmitted over the internet cannot be guaranteed to be 100% secure.
5. Retention of Information
We retain personal information only for as long as it is necessary to fulfil the purpose for which it was collected or to comply with legal requirements.
6. Disclosure of Information
We may disclose your personal information only if required by law, regulation, or court order, or to protect our rights and comply with professional obligations.
7. Your Rights Under POPIA
Under the Protection of Personal Information Act, you have the right to:
- Access the personal information we hold about you;
- Request correction or deletion of your information;
- Withdraw consent to the processing of your information (where applicable).
Requests can be made by emailing us at: [email protected]
8. Use of Cookies
What Are Cookies
Cookies are small text files placed on your device when you visit our website. They help the site function efficiently and provide a better user experience.
Cookies We Use
We only use essential and functional cookies necessary for the operation of our website.
Third-party services that may use limited cookies include:
- Google Maps: used to display our office location.
- Social Media Links (e.g., Facebook, LinkedIn): clicking these may allow those platforms to place their own cookies according to their privacy policies.
We do not use cookies for analytics, marketing, or behavioural tracking.
Managing Cookies
You can manage or delete cookies in your browser settings. Blocking some cookies may impact how certain parts of the website function (e.g., map display). For help managing cookies, visit www.allaboutcookies.org/manage-cookies.
9. Updates to This Policy
We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have any questions about this Privacy & Cookie Policy or how your personal information is handled, please contact us at:
Symington De Kok Attorneys
📧 [email protected]
🌐 www.symok.co.za